Dashboard Title: Airtime Customer Service Analytics

Overall Summary: This dashboard provides a comprehensive overview of customer service analytics related to Airtime queries. It includes insights on topics by sentiment, predominant sentiment, queries by platform, recommended solutions by week, query status by week, and more.

Benefits: This dashboard provides valuable insights to customer service teams, allowing them to better understand customer needs and preferences. It also helps to identify areas of improvement and optimize customer service operations.

Who Can Benefit: Customer service teams, customer service managers, customer service analysts, customer service representatives, customer service strategists, and customer service directors can all benefit from using this dashboard.

Benefits: This dashboard helps customer service teams to better understand customer needs and preferences. It also allows them to identify areas of improvement and optimize customer service operations. Additionally, it helps to identify trends in customer service queries and provides insights into customer sentiment.