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Dashboard: Tracking Incidents, Problems, and Requests

Overall Summary:
This dashboard provides a comprehensive view of incidents, problems, and requests. It allows users to track and analyze the number of incidents, problems, and requests that have been opened, as well as the average time to solve an incident. It also provides a breakdown of incidents, problems, and requests by category, and year-over-year change. Additionally, it provides a breakdown of active problems by age, and requests by SLA.

Benefits:
This dashboard is ideal for businesses that need to track and analyze incidents, problems, and requests. It provides insights into the number of incidents, problems, and requests that have been opened, as well as the average time to solve an incident. It also provides a breakdown of incidents, problems, and requests by category, and year-over-year change. Additionally, it provides a breakdown of active problems by age, and requests by SLA.

Who Can Benefit:
This dashboard is useful for businesses of all sizes, from small, local businesses to large, multinational corporations. It can be used by IT teams to track and analyze incidents, problems, and requests, as well as by managers to gain insights into the performance of their teams. It can also be used by executives to gain a better understanding of the overall performance of the business.

How It Can Help:
This dashboard can help businesses track and analyze incidents, problems, and requests. It can provide insights into the number of incidents, problems, and requests that have been opened, as well as the average time to solve an incident. It can also provide a breakdown of incidents, problems, and requests by category, and year-over-year change. Additionally, it can provide a breakdown of active problems by age, and requests by SLA.