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Dashboard Insights to Improve Hospital Performance

Overview:
This dashboard provides insights into the performance of a hospital, helping to identify areas for improvement and track progress over time. The dashboard includes metrics such as future appointments booked, email collection rate, discounting as a % of monthly revenue, mailings per FTE, future appointments kept, client service scorecard, reminders sent per FTE DVM, calls made per visit, new clients per FTE DVM, and overdue reminder calls per visit.

What Insights Can Be Gained:
Track progress over time by comparing metrics such as future appointments booked, email collection rate, discounting as a % of monthly revenue, mailings per FTE, future appointments kept, client service scorecard, reminders sent per FTE DVM, calls made per visit, new clients per FTE DVM, and overdue reminder calls per visit.
Identify areas for improvement by comparing metrics to industry benchmarks.
Gauge customer satisfaction with metrics such as net promoter score.

Who Can Benefit from Using the Dashboard:
This dashboard is ideal for hospital managers, administrators, and other stakeholders who want to gain insights into the performance of their hospital and identify areas for improvement. By using the dashboard, these stakeholders can track progress over time, compare metrics to industry benchmarks, and gauge customer satisfaction.

How the Dashboard Can Benefit Stakeholders:
Gain insights into the performance of the hospital.
Identify areas for improvement.
Track progress over time.
Compare metrics to industry benchmarks.
Gauge customer satisfaction.